Washington IT Support & Managed IT Services Built for the Inland Northwest
Your Managed IT Partner Across Washington State
Washington Businesses — Call Now for Immediate IT Support: 800-597-6623
Univision Computers is a managed service provider serving businesses in Spokane, Spokane Valley, and Liberty Lake, Washington. Founded in 1989 and headquartered in Missoula, Montana, Univision Computers is a 2026 MSP 501 honoree and supports Inland Northwest organizations in manufacturing, healthcare, professional services, construction, and the nonprofit sector.
Managed IT from Univision Computers covers 24/7 network and server monitoring, help desk support, layered cybersecurity, cloud and Microsoft 365 management, backup and disaster recovery, and quarterly technology planning, all for a flat monthly fee.
Washington Businesses Trust Univision Computers
Why Washington Companies Switch to Univision Computers
- Monitoring that catches problems before you do. Our 24/7 platform watches your servers, network, and endpoints so most issues are resolved before anyone in your office notices a thing.
- A help desk that actually picks up. No voicemail loops, no offshore call centers, no re-explaining your environment every time. You reach a technician who already knows your business.
- Pricing you can budget against. Flat monthly fees, spelled out in plain language. No line items that quietly appear after the fact.
- Security engineered for how Washington works. Defense-grade controls for CMMC-regulated contractors, HIPAA-aligned safeguards for clinics, and ransomware defenses built for manufacturers who cannot afford a line stoppage.
- IT strategy, not just IT support. Quarterly business reviews tie your technology roadmap to growth targets, hiring plans, and compliance deadlines so IT stops being a cost center and starts being a competitive advantage.
Managed IT Services We Deliver Across Washington
Managed IT Services
End-to-end ownership of your network, servers, workstations, and cloud stack. We handle patching, maintenance, monitoring, and vendor coordination so your internal team never has to chase another update again.
Co-Managed IT Services
Already have an IT manager or a small internal team? We plug in as their backup for overflow tickets, advanced projects, security hardening, and after-hours coverage, scaling your department without adding headcount.
VoIP Services
Cloud-based phone systems built for distributed teams across multiple Washington sites, with call routing, auto-attendant, and integrations that keep your customer conversations flowing.
Network Security
Layered defense combining endpoint detection, email filtering, DNS protection, multi-factor authentication, and employee awareness training, tuned to the threat landscape facing Inland Northwest businesses.
Data Backup & Recovery
Immutable, tested backups and documented recovery runbooks designed to survive ransomware, hardware failure, and the wildfire and winter storm disruptions that hit our region every year.
Business Automation
Custom workflows and application development that strip out manual data entry, connect your existing tools, and let your team spend time on work that actually moves revenue.
Secure AI for Business (Hatz AI)
Private, business-grade AI with administrative controls, full audit trails, and access to 58+ models, so your team can use AI productively without leaking confidential data to public tools.
Cloud Computing
Migration, management, and cost optimization across Microsoft 365, Azure, and third-party platforms, giving your Washington workforce secure access to systems from any location or job site.
IT Support in Communities Across Washington State
Univision Computers delivers on-site and remote IT support to businesses throughout the Inland Northwest. Select a city below for local service details.
IT Support in Liberty Lake, WA
Liberty Lake is a planned community on Spokane County’s eastern edge and one of the Inland Northwest’s busiest business corridors, home to the Meadowwood Technology Campus along with manufacturers, technology firms, and professional offices. Univision Computers operates an office in Liberty Lake at 23403 E Mission Ave, Suite 211, so local businesses get same-day on-site support, managed IT and cybersecurity, and cloud infrastructure that scales across multi-site operations.
IT Support in Spokane, WA
Spokane is the commercial center of the Inland Northwest, with an economy built on healthcare, higher education, aerospace, and professional services. Downtown offices, medical practices, and growing firms across the city depend on networks, cloud systems, and security controls that stay up during business hours and protected after them. Univision Computers provides Spokane businesses with managed IT, cybersecurity, Microsoft 365 and cloud management, and responsive help desk support, backed by the same team serving Spokane Valley and Liberty Lake.
IT Support in Spokane Valley, WA
Spokane Valley did not grow up in anyone’s shadow. Incorporated in 2003 and now Washington’s tenth-largest city, the Valley became an economic force on its own terms, a place where manufacturers, distributors, healthcare clinics, contractors, and professional firms put down roots because there is room to build and a workforce ready to deliver. From the Sullivan Road corridor to the industrial parks off Trent Avenue and the commercial stretch between the Spokane Valley Mall and the Pines and Argonne interchanges, the Valley hums with companies that ship product, serve patients, and close deals every day. Our managed IT services keep those businesses secure, compliant, and running with fast, friendly help desk support.
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Awards
What Makes Univision Computers Different From Other Washington MSPs
Plenty of IT companies in Washington will sell you a monitoring tool and a help desk contract. Fewer will sit across the table, learn how your business actually makes money, and build a technology plan around that. We built Univision Computers to be the second kind of partner. Our clients stay because we answer the phone, we bill honestly, and we treat their downtime like it is our own.
You also get a team that understands what it means to operate in the Inland Northwest, where defense contractors chase CMMC deadlines, manufacturers run lean through wildfire smoke season, and clinics balance HIPAA against budgets that do not stretch.
Response Times Measured in Minutes, Not Days
When a server drops or a user gets locked out, the clock is already running on lost productivity and lost trust. We staff our help desk with technicians who know your environment by name, so the first call is not a discovery exercise. Most issues are resolved remotely the same hour, and on-site dispatch from our Liberty Lake office covers the rest.
Billing That Does Not Surprise You
Hidden fees and vague “project” line items are the top reason businesses leave their last MSP. We work on flat, predictable monthly pricing with every service spelled out before you sign. Your finance team can budget against the number, and your leadership team never has to approve a charge they did not see coming.
Cybersecurity Designed for Regulated Washington Industries
Washington is home to defense contractors, regional health systems, and manufacturers tied into national supply chains. A generic security stack does not cover that. We layer endpoint detection and response, email security, MFA, security awareness training, and tested backups, then tune the controls to your compliance frame, whether that is CMMC, HIPAA, or PCI.
A Roadmap, Not Just a Help Desk
Fixing what breaks is the floor, not the goal. We run quarterly business reviews that connect your technology spend to hiring plans, compliance deadlines, and growth targets. The result is an IT plan that supports where you are going, not just where you are.
Inland Northwest Roots, National Capability
We live and work here. That means we understand wildfire-season continuity, winter storm power resilience, cross-border supply chain compliance, and the CMMC pressure on contractors near Fairchild. It also means we can be on-site fast, with the kind of personal service national providers cannot match, while still delivering enterprise-grade tooling and 24/7 coverage.
Relationships That Outlast the Contract
Our clients refer us because we deliver outcomes, not excuses. Reliable systems, stronger security posture, and a partner who picks up. When you work with Univision Computers, you get a team that is genuinely invested in keeping your business running.
Washington Managed IT Services FAQ
What exactly does a managed service provider do for a Washington business?
A managed service provider takes responsibility for the day-to-day health and security of your technology for a fixed monthly fee. For Washington companies, that typically means network and server monitoring, help desk support, cybersecurity, cloud management, patching, vendor coordination, and strategic planning. Your team stops reacting to IT problems and gets a partner whose job is to prevent them.
How much do managed IT services cost in Washington?
Most Washington small and mid-sized businesses pay between $100 and $250 per user per month, depending on the complexity of their environment, the compliance requirements they face, and the level of 24/7 coverage they need. We quote flat monthly pricing after a free assessment, so you know the exact number before anything starts. Call 800-597-6623 to schedule yours.
Which parts of Washington do you serve?
We provide on-site and remote IT support across the Inland Northwest, with a focus on Liberty Lake, Spokane, and Spokane Valley and the surrounding Spokane County communities. Our Liberty Lake office at 23403 East Mission Avenue allows fast on-site response throughout the region, and our remote support tools cover distributed teams anywhere in the state.
What industries do you work with in Washington?
We support a mix of industries that reflect the Inland Northwest economy: healthcare and medical offices, aerospace and defense contractors, manufacturing and distribution, professional services and legal firms, construction, and nonprofits. Our services scale to fit organizations from roughly 10 to 250 employees.
How quickly will someone respond when we have an issue?
Fast. Our help desk is staffed by technicians who already know your environment, so there is no re-explaining your setup and no long ticket queue. Most issues are resolved remotely the same hour, and when something needs hands-on attention, we dispatch on-site from our Liberty Lake office.
What is included in your cybersecurity protection?
A layered stack: endpoint detection and response, email and DNS filtering, multi-factor authentication, security awareness training, network monitoring, and immutable, tested backups. We tune those controls to your industry, so defense contractors get CMMC-aligned hardening and healthcare clients get HIPAA-aligned safeguards.
Can you support our internal IT person or team?
Yes. Our co-managed IT services are built exactly for that. We back up your internal staff with overflow ticket handling, advanced projects, security engineering, vendor management, and after-hours coverage. You get enterprise-grade capability without the cost and delay of hiring another full-time employee.
Do you help with CMMC and defense contractor compliance?
We do. We work with aerospace and defense contractors near Fairchild Air Force Base and across the Inland Northwest on CMMC readiness, including cybersecurity hardening, system configuration, documentation, and the ongoing controls needed to maintain defense supply chain contracts.
How do you handle wildfire season and winter storm disruptions?
Business continuity is a year-round priority in Washington. We design backup and disaster recovery plans that account for regional risks, including wildfire smoke, winter storm power outages, and connectivity loss. That means immutable backups, documented recovery runbooks, and failover options that keep your operations running when the unexpected hits.
What is involved in switching from our current IT provider?
Less than most businesses expect. We start with a free assessment of your current environment, then build an onboarding plan that transfers credentials, documentation, monitoring, and support without disrupting your day-to-day operations. Our team runs the transition, so you experience minimal downtime and no surprises.
How do we get started with Univision Computers?
Call 800-597-6623 or schedule a consultation online. We will assess your current IT environment, identify gaps and opportunities, and hand you a clear roadmap to faster, safer, and more reliable technology.
