Univision Computers

Managed Firewall Services

Modern cyber threats can target businesses at any time. Our Managed Firewall Services protect your network, users, and applications through continuous firewall monitoring, management, and optimization. The service also reduces the operational burden on your internal IT team.

Univision Computers manages next-generation firewalls, reviews firewall rules, troubleshoots VPN connections, and provides compliance reporting. We tailor each managed firewall solution to the customer’s network environment and security requirements.

Managed firewall services are part of our broader network security services for businesses.

What Are Managed Firewall Services?

Managed firewall services outsource the daily operation and administration of a firewall to a security provider. These services are also called firewall management services or firewall managed services.

A managed firewall provider can perform the following functions:

  • Firewall configuration and policy management controls how the firewall applies security policies.
  • Firewall rule management handles rule additions, moves, updates, and decommissions.
  • Continuous firewall monitoring tracks alerts, health, and availability.
  • Threat prevention controls use capabilities such as IDS/IPS, malware protection, botnet protection, and geo-blocking.
  • Firmware and operating system management coordinates firewall upgrades and patches.
  • Incident response support assists with the response to security events.
  • Log management and reporting collects firewall activity and provides operational visibility.
  • VPN and remote access support helps maintain secure connectivity for users and sites.
  • High-availability management validates firewall failover and HA configurations.
  • Secure remote access controls can use multi-factor authentication within a Zero Trust approach.

Why Companies Choose
Firewall Management Services

Firewall Management Reduces Risk From Misconfigurations

Firewall misconfigurations can create unnecessary network exposure. Our firewall management process applies change control, least-privilege principles, and ongoing rulebase maintenance to reduce policy sprawl.

Organizations can also use penetration testing to validate whether firewall policies and other security controls expose systems to attack.

24/7 Firewall Monitoring Supports Faster Response

Our 24/7 monitoring coverage observes firewall activity for critical events. Continuous monitoring helps the security team identify events before they contribute to downtime or data loss.

Firewall Monitoring Supports Performance and Uptime

Our managed firewall service monitors firewall health and connectivity. Monitoring can include CPU utilization, memory utilization, link status, high-availability pairs, VPN tunnels, and critical firewall services.

This visibility helps the team identify conditions that could contribute to service interruptions.

Firewall Reporting Supports Compliance and Audits

Our managed firewall service provides documentation and reporting for applicable compliance requirements. Reporting can support frameworks and regulations such as PCI DSS, HIPAA, SOC 2, ISO 27001, and GDPR when they apply to the customer’s environment.

Managed Firewall Services Extend Internal IT Teams

Managed firewall services provide specialized firewall expertise without requiring the organization to handle every firewall task internally. Our team can assist with NAT policies, network segmentation, advanced threat prevention, and multi-site firewall deployments.

What’s Included in Our Managed Firewall Service

Next-Generation Firewall (NGFW) Management

Next-Generation Firewall (NGFW) Management

Our team manages next-generation firewall security capabilities supported by your firewall platform. These capabilities can include:

  • Application control
  • Web filtering / URL filtering
  • Intrusion prevention (IPS/IDS)
  • Anti-malware / sandboxing (where available)
  • SSL/TLS inspection (when appropriate and approved)
  • Geo-IP and reputation-based blocking

Firewall Rule Management (Policy Changes)

  • New rules, rule modifications, and removals
  • Access reviews and approvals
  • Rule documentation (owner, business justification, expiry)
  • Time-based rules and cleanup of temporary access

Firewall Monitoring (24/7)

  • Security event monitoring and triage
  • Uptime, interface status, and HA monitoring
  • Tunnel monitoring (site-to-site and remote access VPN)
  • Alert tuning to reduce noise and improve signal

Vulnerability & Patch Coordination

  • Firmware/OS upgrade planning
  • Maintenance window coordination
  • Backup/rollback planning and validation
  • We also offer vulnerability assessments to identify exploitable exposure across the environment.

Reporting & Visibility

  • Monthly (or custom) operational reports
  • Policy change summaries
  • Threat activity and blocked events
  • Compliance-friendly evidence where applicable

Firewall Platforms We Commonly Support

Our team commonly supports enterprise and mid-market firewall platforms, including:

  • Palo Alto Networks
  • Fortinet FortiGate
  • Cisco (ASA / Firepower)
  • Check Point
  • Sophos
  • Juniper SRX
  • WatchGuard

Our team can also evaluate firewall models that do not appear on this list. Mixed-vendor environments may require management across more than one platform.

Managed Firewall Options

Fully Managed Firewall

A fully managed firewall service transfers day-to-day firewall operations to the managed security provider. The service can include monitoring, policy changes, optimization, reporting, and escalation. This model suits organizations that want comprehensive external firewall management.

Co-Managed Firewall

A co-managed firewall service divides firewall responsibilities between your internal team and the managed security provider. The provider can supplement internal resources with 24/7 monitoring, specialized firewall expertise, or additional operational capacity. This model suits organizations that want to retain internal control while extending their security coverage. Univision Computers offers the same split-responsibility model across its co-managed IT services.

Firewall-as-a-Service (Cloud-Managed Firewall)

Firewall-as-a-Service provides centrally managed firewall controls for distributed or cloud-oriented environments. The service helps organizations apply consistent security policies across locations and users. This model suits organizations that need centralized policy management across multiple environments.

Managed Firewall FAQs

What is the difference between a firewall and a managed firewall?

A firewall is the technology. Managed firewall services include the people and process: monitoring, rule changes, tuning, reporting, and response.

Pricing depends on firewall count, throughput, HA pairs, number of sites, change volume, and monitoring requirements. Request a quote and we’ll scope a plan based on your environment.

Yes—24/7 firewall monitoring and alert triage is available, including escalation procedures and incident coordination.

Yes. We can onboard and manage existing firewalls after a health check, access validation, documentation review, and baseline policy assessment.

Yes—site-to-site VPN and remote access VPN support is commonly included (scope depends on your plan).