Univision Computers

Manufacturing IT Services & OT/Cybersecurity-Focused IT Support

Secure, Reliable Technology for Job Shops, Fabricators, Industrial Manufacturers, Distributors & Production Facilities

In manufacturing, downtime isn’t just an inconvenience. It’s lost production, missed shipments, and idle labor. A frozen ERP system, a ransomware-locked production line, or a single phished email can halt the plant floor, stall orders, expose intellectual property, and cost thousands of dollars per hour in lost output.

Univision Computers delivers fast, proactive, security-focused IT services designed specifically for manufacturers. Since 1989, we’ve helped production facilities eliminate downtime, protect intellectual property and OT systems, meet customer and supply-chain security requirements, and modernize everything from ERP hosting to VoIP, all backed by our 15-minute response guarantee.

Our Current Service Areas: Spokane, WA • Coeur d’Alene, ID • Post Falls, ID • Hayden Lake, ID • Bozeman, MT • Butte, MT • Great Falls, MT • Helena, MT • Kalispell, MT • Missoula, MT • DeLand, FL

Why Manufacturers Choose Univision Computers

  • Cloud virtual desktops for engineering and back office: secure, high-performance Virtual Desktop as a Service (DaaS) that runs ERP, CAD/CAM, and line-of-business applications from any device, backed by SOC 2-aligned data centers
  • OT and IT security expertise: network segmentation, encryption, MFA, and monitoring that protect both the front office and the plant floor
  • Manufacturing software expertise: ERP and MRP platforms, CAD/CAM, MES, QuickBooks, and shop-floor and inventory systems
  • 15-minute average response, because every minute the line is down costs money
  • 24/7/365 monitoring of servers, endpoints, firewalls, and backups
  • No geek-speak: clear answers for owners, plant managers, and operations leads

Manufacturing IT Services We Provide

Managed IT Services for Manufacturers

24/7 monitoring, patch management, device and asset management, help desk, and vCTO strategy, so your office staff, engineers, and production teams stay productive and the line keeps running.

Co-Managed IT Services

Already have an in-house IT lead handling systems? We extend your team with 24/7 monitoring, manufacturing cybersecurity, compliance documentation, and after-hours coverage, so internal IT can focus on ERP, automation, and production-critical projects without burning out.

Manufacturing VoIP & Unified Communications

Reliable VoIP with multi-site calling for plants and warehouses, Microsoft Teams phone integration, paging and overhead integration, and call features for sales, dispatch, and customer service.

Manufacturing Cybersecurity & OT Protection

Protect intellectual property, production systems, and customer data with a layered security program built for modern threats: risk assessments, IT/OT network segmentation, encryption at rest and in transit, MFA, Zero Trust access, managed firewalls, MDR endpoint protection, email security, and phishing simulation, with documented policies that help you meet customer, supply-chain, and cyber-insurance requirements.

Backup, Disaster Recovery & Ransomware Readiness

Hybrid and cloud backups, Microsoft 365 backup, disaster recovery testing, and ransomware recovery planning, so one bad click doesn’t shut down the plant floor or become a breach notification.

Workflow & Business Automation

Eliminate paper on the shop floor, automate work orders, quality documentation, and purchasing approvals, and integrate ERP, inventory, and CRM systems using secure Microsoft Power Platform and SharePoint workflows.

Secure AI for Manufacturing

Your staff is already using ChatGPT, often with proprietary designs, pricing, or customer data. That’s an IP leak waiting to happen. Hatz AI is a secure, private AI platform that lets your team safely draft documentation, SOPs, quotes, and communications without leaking intellectual property to public models.

Secure Cloud & Application Hosting

Azure cloud, Microsoft 365, secure remote access for multi-site and traveling staff, and optimized hosting for your ERP, engineering, and line-of-business systems.

Manufacturing Organizations We Serve

  • Job shops & contract manufacturers
  • Metal fabrication & machine shops
  • Industrial & heavy equipment manufacturers
  • Food & beverage producers
  • Aerospace & defense suppliers
  • Plastics & injection molding
  • Electronics & assembly
  • Wholesale distributors & warehousing
  • Multi-plant & multi-location operations

The Cost of Getting Manufacturing IT Wrong

  • $5.56M: Average cost of an industrial-sector data breach (IBM)
  • $260,000/hour: Estimated average cost of unplanned downtime for industrial manufacturers
  • Lost contracts: Failing customer or supply-chain security requirements can cost you business
  • 1 in 4: Manufacturers targeted by ransomware in the past year, now among the most-attacked industries

 

Don’t wait for a line-down event or a breach notification letter. Proactive IT is the most affordable IT.

Manufacturing IT Frequently Asked Questions

Can you support both our office IT and our plant-floor systems?

Yes. We secure and support the front office and coordinate with your OT and equipment vendors to protect production systems, using network segmentation to keep both running safely.

Yes. We provide the risk assessments, security controls, documented policies, and evidence packages customers, primes, and cyber-insurers increasingly require.

We support all major ERP, MRP, and manufacturing platforms and maintain escalation relationships with leading vendors.

Yes. With 24/7 monitoring, 15-minute response, and proven backup and recovery, we minimize downtime that stalls the line and shipments.

Critical issues are responded to within 15 minutes, 24/7/365. Production can’t wait, and neither do we.

Both. From single-location job shops to multi-plant operations, we scale our services to fit your size and budget.