Microsoft 365 Backup — Protect Exchange, OneDrive, SharePoint & Teams
Univision Computers provides managed Microsoft 365 Backup services that protect business data stored in Exchange Online, OneDrive for Business, SharePoint Online, and Microsoft Teams.
Microsoft 365 supports email, file storage, document sharing, and collaboration, but Microsoft 365 data can still be lost to accidental deletion, ransomware, malicious activity, synchronization errors, retention gaps, and legal or audit requirements.
The Microsoft 365 Backup service creates independent backup copies of supported Microsoft 365 data and provides managed recovery when data must be restored. Univision Computers manages the backup and restore process end to end.
Why Microsoft 365 Backup Matters
Microsoft 365 provides platform availability and infrastructure resilience. Those protections do not address every business requirement for granular data recovery, independent backup copies, or long-term retention.
A dedicated Microsoft 365 backup solution gives an organization additional control over data protection and recovery.
With a dedicated Microsoft 365 backup solution, you can:
- Restore individual emails, mailboxes, files, folders, sites, and supported Teams data.
- Recover protected data after ransomware encryption or mass deletion.
- Maintain independent backup copies for compliance, audit, and legal-hold requirements when supported by the applicable policy.
- Reduce downtime caused by data-loss incidents.
- Apply defined retention policies to protected Microsoft 365 data.
- Support repeatable backup and restore workflows.
What Our Microsoft 365 Backup Service Includes
Microsoft 365 Workload Coverage
The service protects supported data across core Microsoft 365 workloads:
- Exchange Online Backup: emails, calendars, contacts, and mailboxes.
- OneDrive Backup: user files and folders, with file-version history where the backup solution supports it.
- SharePoint Online Backup: sites, document libraries, lists, and supported permission structures.
- Microsoft Teams Backup: Teams structures and associated content. Exact recovery capabilities depend on the backup platform.
Granular Restoration
- Single email or entire mailbox recovery
- File/folder restore to original or alternate location
- SharePoint site or library restore
- Point‑in‑time restore (subject to your retention configuration)
Ransomware & Deletion Recovery
The service maintains recoverable backup data outside the active Microsoft 365 data set:
- Independent backup copies kept separately from live Microsoft 365 data.
- Defined restore procedures documented in restore runbooks.
- Optional restore testing to verify protected data can be recovered.
Microsoft 365 Backup Retention
The retention policy determines how long protected data remains available for recovery. Retention planning accounts for:
- Regulatory requirements for the organization’s industry and region.
- Internal data-governance policies.
- Storage requirements and backup cost objectives.
- Recovery requirements.
Fully Managed and Co-Managed Microsoft 365 Backup
The management model determines who monitors backups, administers policies, and performs recovery:
- Fully Managed: Univision Computers monitors backup operations, manages the backup platform, and performs restore requests.
- Co-Managed: the customer’s IT team performs supported restores while Univision Computers administers and optimizes the platform.
Microsoft 365 Backup Monitoring and Reporting
The service monitors backup operations and records recovery activity:
- Backup status monitoring and alerts.
- Scheduled backup reports.
- Restore-event logs and recovery documentation.
- Audit-support documentation.
Microsoft 365 Backup FAQs
Do I really need a Microsoft 365 backup if Microsoft already protects my data?
Microsoft 365 provides strong availability and built-in retention features, but many organizations still need independent backups for granular recovery, point-in-time restores, and protection against scenarios like ransomware, mass deletion, or misconfiguration.
What Microsoft 365 apps do you back up?
- Exchange Online (mailboxes, emails, calendars, contacts)
- OneDrive for Business (files/folders)
- SharePoint Online (sites, libraries, lists—where supported)
- Microsoft Teams (Teams structure and related content—capabilities vary by platform)
Final coverage depends on the backup platform selected and your licensing/requirements.
Can you restore a single email or file?
Yes. We support granular restores such as individual emails, folders, files, or entire mailboxes/libraries—depending on the workload and your configured retention.
How far back can you restore (retention period)?
Retention is configurable (commonly 1–7 years, or longer if required). We’ll align retention with your compliance needs, internal policies, and budget.
How fast can you recover my data?
Restore time depends on the amount of data and the type of restore (single item vs. full mailbox/site). During onboarding we define RPO/RTO targets and set expectations for typical restore scenarios.
Does this protect us from ransomware?
Backup is a key part of ransomware recovery. If ransomware encrypts or deletes data via synced clients or compromised accounts, backups can enable clean restores. We also recommend hardening access and running periodic restore tests.
Is Microsoft Teams chat backed up?
Teams backup capabilities vary by solution and Microsoft APIs. We’ll confirm what’s included (e.g., Teams structure, files stored in SharePoint/OneDrive, and other supported content) during assessment so there are no surprises.
Where is the backup data stored?
Storage location depends on the chosen backup platform and your compliance requirements (region/data residency). We’ll propose options that match your governance needs.
Can you back up only certain users (executives, legal, or departments)?
Yes. We can scope backups by all users or selected users/groups, depending on your requirements and platform capabilities.
What happens when an employee leaves—can we keep their data?
Yes. We can preserve and restore former employee mailboxes and files based on your retention policy and offboarding process, even after the account is deprovisioned (subject to configuration).
Is this a one-time project or an ongoing managed service?
Either. Many clients choose ongoing management for monitoring, reporting, and restore support. Co-managed options are also available if your internal IT team wants restore access.
How is pricing determined?
Most Microsoft 365 backup services are priced per user, per workload, and/or by storage/retention. We’ll provide a clear quote after confirming user count, workloads, and retention requirements.
Is there more Data Backup and Recovery Options?
Yes. Beyond Microsoft 365, we also protect endpoints, cloud servers, servers/VMs, file shares/NAS, databases, and offer offsite/immutable backups and disaster recovery options (needs-based).
Learn more on our Data Backup and Recovery.
