Univision Computers

Government, Tribal & Municipal IT Services & CJIS-Compliant IT Support

Secure, Reliable Technology for Cities, Counties, Special Districts, Tribal Nations & Public Agencies

For public-sector organizations, downtime isn’t just an inconvenience — it’s a public safety and public trust issue. A locked-up permitting portal, an offline dispatch or records system, or a single phished email can halt services to residents, jeopardize CJIS access, trigger open-records and audit findings, and erode the community trust you’re accountable to protect.

Univision Computers delivers fast, proactive, compliance-aligned IT services built specifically for local governments and tribal nations. Since 1989, we’ve helped public agencies eliminate downtime, satisfy auditors, protect criminal justice and resident data, and modernize everything from GIS and permitting systems to VoIP  all backed by our 15-minute response guarantee.

Our Current Service Areas: Spokane, WA • Coeur d’Alene, ID • Post Falls, ID • Hayden Lake, ID • Bozeman, MT • Butte, MT • Great Falls, MT • Helena, MT • Kalispell, MT • Missoula, MT • DeLand, FL

Why Government & Tribal Agencies Choose Univision Computers

  • CJIS-aligned stack — advanced authentication/MFA, encryption in transit and at rest, audit logging, least-privilege access, and personnel-screening-aware policies mapped to the FBI CJIS Security Policy
  • StateRAMP-aligned cloud practices — security controls and documentation modeled on NIST 800-53 to support StateRAMP and state/local procurement requirements
  • Public-sector application expertise — GIS (Esri/ArcGIS), permitting & land management (Tyler, Accela, OpenGov, CityView), utility billing, court/records, and public-safety systems
  • 15-minute average response — because dispatch, permitting counters, and resident services can't wait
  • 24/7/365 monitoring of servers, endpoints, firewalls, and backups
  • No geek-speak — clear answers for administrators, clerks, council members, and tribal leadership
  • On-site + remote support across MT, Northern ID, Spokane WA, and Central FL

Government & Tribal IT Services We Provide

Managed IT Services for Public Agencies

24/7 monitoring, patch management, device and asset management, help desk, and vCIO/vCTO strategy — so clerks, planning departments, public works, and public-safety staff stay productive.

Co-Managed IT Services

Already have an in-house IT director or security officer? We extend your team with 24/7 monitoring, government cybersecurity, compliance documentation, and after-hours coverage so internal IT can focus on core systems and constituent-facing projects without burning out.

Government VoIP & Unified Communications

Reliable VoIP with multi-site calling for departments and remote facilities, Microsoft Teams phone integration, E911 support, and call-center features for 311/resident service lines.

CJIS Compliance & Government Cybersecurity

Protect criminal justice information (CJI) and resident data with a layered security program built for state auditor and CJIS Systems Agency (CSA) scrutiny: risk assessments, advanced authentication/MFA, encryption at rest and in transit, Zero Trust access, managed firewalls, MDR endpoint protection, email security, phishing simulation, and documented policies that map directly to the FBI CJIS Security Policy and NIST 800-53.

Backup, Disaster Recovery & Ransomware Readiness

Hybrid and cloud backups, Microsoft 365 backup, DR testing, and ransomware recovery planning so one bad click doesn’t shut down services to your community or become a breach notification.

Workflow & Business Automation

Eliminate paper intake, automate permit routing, public-records requests, and inter-department approvals, and integrate line-of-business systems using secure Microsoft Power Platform and SharePoint workflows.

Secure AI for Government & Tribal Nations

Your staff is already using public AI tools — often with sensitive constituent or CJI-adjacent data. That’s a compliance risk waiting to happen. Hatz AI is a secure, private AI platform that lets staff safely draft correspondence, grant narratives, policy summaries, and resident responses without leaking sensitive data to public models.

StateRAMP Alignment & Cloud Security

Cloud environments and security documentation aligned to StateRAMP / FedRAMP expectations — control mapping, continuous monitoring, and evidence packages that ease state and local procurement, grant requirements, and vendor due diligence.

Public-Sector Organizations We Serve

  • Cities, towns & villages
  • County governments & administration
  • Tribal nations & tribal enterprises
  • Law enforcement, courts & public safety (CJIS environments)
  • Public works & utilities (water, sewer, electric districts)
  • Planning, zoning & permitting departments
  • Special districts (fire, school, parks, transit)
  • Housing & economic development authorities
  • Public health & human services agencies

The Cost of Getting Government IT Wrong

  • $2.83M — Average cost of a public-sector data breach (IBM Cost of a Data Breach)
  • Loss of CJIS access — Non-compliance can suspend your agency’s connection to state and federal criminal justice systems
  • Days-to-weeks — Typical service disruption when ransomware hits an unprepared municipality
  • 1 in 3 — Public-sector organizations targeted by ransomware in the past year

Don’t wait for a breach notification or a failed audit. Proactive IT is the most affordable IT.

Government & Tribal IT Frequently Asked Questions

Can you meet CJIS Security Policy requirements?

Yes. We align our controls, personnel practices, encryption, MFA, and audit logging to the FBI CJIS Security Policy and coordinate with your CJIS Systems Agency (CSA) and local agency security officer.

We build cloud environments and documentation modeled on NIST 800-53 and StateRAMP expectations, giving you the control mapping and evidence needed to satisfy procurement, grant, and continuous-monitoring requirements.

Yes. We support the infrastructure, hosting, integrations, and end-user help desk for Esri ArcGIS, Tyler, Accela, OpenGov, CityView, and other common local-government platforms, and maintain escalation relationships with vendors.

Absolutely. We support tribal governments and enterprises with the same compliance-aligned, sovereignty-respecting approach — including secure data handling, hosting, and grant-funded IT projects.

Critical issues are responded to within 15 minutes, 24/7/365. Public services can’t wait — and neither do we.

Both. From single-department special districts to multi-facility county operations, we scale our services to fit your size and budget.