Managed IT Services & IT Support in Spokane, WA

IT Support That Keeps Spokane Businesses Running

Spokane Businesses: Call Now for Immediate IT Support: 800-597-6623

Univision Computers is a managed IT services company providing IT support to businesses in Spokane, Spokane Valley, Liberty Lake, and surrounding Spokane County communities. We operate as your outsourced IT department. Our services cover help desk support for your employees, network support and monitoring, cloud backup, cybersecurity, and IT planning under one agreement.

Instead of calling a different vendor for every problem, Spokane organizations get one IT company accountable for the whole environment: users, devices, servers, network, cloud, and security. Since 1989, our team has kept business technology running, fixed problems before they turn into downtime, and planned IT around each client’s growth.

What managed IT services in Spokane include:

IT help desk support for employees
Network support, management, and 24/7 monitoring
Patch management and proactive maintenance
Cloud backup and disaster recovery
Cybersecurity, managed firewall, and endpoint protection
IT strategy and technology budgeting

Schedule A Consult

FREE GUIDE

The Montana & Pacific Northwest Business Owner’s Guide to IT Support Services and Fees

Before you compare IT companies in Spokane, read this guide. It covers how managed IT services are priced, which questions to ask an IT provider before you sign, and the common IT mistakes that create avoidable costs.

4 Reasons Spokane Businesses Choose Univision Computers

One IT Company for Support, Network, Cloud, and Security
Most IT problems cross boundaries. A slow application can be a network issue, a failed backup can be a security issue, and a new hire touches all of it. Univision manages help desk, network, cloud, and cybersecurity as one system, so nothing falls between vendors and Spokane businesses have one number to call.
Help Desk Support Your Employees Can Actually Reach
Our IT help desk gives your staff a direct line to technicians who know your environment. Password resets, email problems, printer failures, and software errors get resolved quickly, and recurring issues get fixed at the root instead of re-ticketed every week.
24/7 Network Monitoring and Proactive Maintenance
We monitor servers, workstations, firewalls, and network devices around the clock. We also apply patches on a schedule and replace aging hardware before it fails. Most problems are caught and resolved before your team notices.
35+ Years of IT Support, Since 1989
Univision Computers has delivered IT support since 1989. We are a Kaseya Blue Diamond Partner, a CRN MSP 500 honoree, and a Microsoft Partner. We answer the phone, explain technology in plain English, and recommend only what your business needs.

IT Services in Spokane

Managed IT Services in Spokane

Univision Computers provides managed IT services in Spokane, giving organizations a complete outsourced IT department for a predictable monthly cost. The service covers network monitoring, help desk support, patch management, system updates, proactive maintenance, and strategic IT planning.

IT Help Desk Support

Univision Computers provides IT help desk support in Spokane, assisting employees by phone, email, and remote session. For small businesses without an internal IT person, the help desk serves as the outsourced IT help desk. For companies with internal IT, it handles overflow.

Network Support & Management

Univision Computers designs, manages, and supports business networks across Spokane, including switches, wireless, firewalls, VPNs, and internet connectivity. 24/7 monitoring and alerting flags outages, bandwidth problems, and failing hardware before they stop work.

Cloud Backup & Disaster Recovery

Cloud backup from Univision Computers protects Spokane servers, workstations, and Microsoft 365 data with encrypted offsite copies. Regular recovery testing means that after a hardware failure, ransomware attack, or accidental deletion, data and operations come back on a defined timeline.

Cybersecurity & Managed Firewall Services

Ransomware, phishing, and unauthorized access are stopped at multiple layers through Univision Computers’ cybersecurity and managed firewall services for Spokane businesses. Protection includes managed firewalls, endpoint protection and MDR, email security, and security awareness training, with controls that support HIPAA requirements for practices handling patient data.

Cloud Computing & Microsoft 365

Univision Computers migrates, manages, and optimizes Microsoft 365, Azure, and hybrid cloud environments for Spokane organizations. Each migration is planned around the organization’s data, users, and downtime tolerance.

Co-Managed IT Services

For Spokane companies with an in-house IT team, Univision Computers’ co-managed IT adds tools, a security stack, and extra technicians. That capacity covers help desk overflow, projects, and cybersecurity initiatives, while the internal team keeps control of the environment.

Business VoIP Phone Systems

Business VoIP phone systems from Univision Computers run call routing, voicemail-to-email, mobile softphones, and video conferencing over a Spokane organization’s existing internet connection.

How to Choose an IT Company in Spokane

Spokane has many IT companies, and they are not interchangeable. Business owners comparing managed IT providers should ask:

What is included in the monthly agreement? Help desk, monitoring, patching, backup, and security should be clearly defined, not billed as extras.
How fast is the response, and how is support reached? Response commitments should be in writing.
Is monitoring 24/7? Proactive monitoring prevents problems. Break-fix support only reacts to them.
What security is standard? Firewall management, endpoint protection, email security, and tested backups should be baseline.
How long has the provider been in business? Experience shows up when something breaks at the worst possible time.

See what other business owners are saying about us…

Book A Discovery Call Today

Awards

FAQs — IT Support in Spokane, WA

Why does Spokane have unique IT and cybersecurity needs compared to other Pacific Northwest cities?

Spokane is the second-largest city in Washington and the undisputed hub of the Inland Northwest, which means it has an unusually high concentration of healthcare systems, defense contractors, higher education institutions, and professional services firms — all handling sensitive, regulated data. Providence Sacred Heart is a Level II trauma center serving patients across a multi-state region. MultiCare operates two hospital campuses. Fairchild Air Force Base generates federal contracting requirements with CMMC and NIST compliance mandates. Gonzaga, WSU, EWU, and UW’s Spokane programs manage FERPA-protected student and research data. Add the growing Spokane Aerospace Tech Hub and an expanding tech ecosystem, and you have a city where IT security and regulatory compliance aren’t optional — they’re table stakes. Univision understands this landscape because we’ve worked within it for decades.

Can you support organizations that work with Fairchild Air Force Base or federal agencies?

Yes — this is one of our core strengths in Spokane. We serve defense contractors, aerospace companies, engineering firms, and other organizations that work directly with Fairchild AFB and federal agencies. We understand the IT security standards, data handling requirements, and compliance expectations that come with defense and government work — including CMMC certification readiness, NIST 800-171 compliance, secure network configurations, multi-factor authentication, encrypted communications, and the documentation needed to satisfy DFARS, procurement, and audit requirements.

What industries do you serve in the Spokane area?

In Spokane and Spokane County, we serve a wide range of industries including healthcare (Providence affiliates, MultiCare hospitals, dental practices, behavioral health providers, specialty clinics), defense and aerospace contractors, higher education (Gonzaga University, WSU Health Sciences Spokane, EWU, Community Colleges of Spokane), law firms and legal services, engineering and environmental consulting, technology startups and established IT companies, nonprofit organizations, financial services, real estate, construction, manufacturing, and small businesses of all types. If your organization depends on technology — and today, all of them do — we can help.

What areas near Spokane do you serve?

Our Spokane coverage extends throughout Spokane County and the surrounding Inland Northwest region, including Spokane Valley, Liberty Lake, Cheney, Airway Heights, Medical Lake, Mead, Deer Park, Millwood, the West Plains, Post Falls (ID), Coeur d’Alene (ID), and the broader I-90 corridor. Whether you need on-site technician visits or remote monitoring and support, our team covers the entire Spokane metropolitan area and beyond.

How do you handle IT emergencies during critical healthcare or defense operations?

Healthcare and defense operations don’t pause for IT problems — and neither do we. Providence Sacred Heart, MultiCare hospitals, and Fairchild-affiliated organizations operate around the clock with zero tolerance for downtime. Univision’s 24/7 monitoring and rapid-response model means we catch and resolve issues before they derail patient care, mission-critical operations, or federal compliance timelines. And because we’re a Pacific Northwest team familiar with Spokane’s operational landscape, we proactively prepare your systems before peak periods — verifying backups, stress-testing infrastructure, and ensuring your team can work nights, weekends, and through severe winter weather without IT becoming a bottleneck.