Getting To Know Us

Vision

Delivering real world business solutions with innovative IT

About Us

Northwest US IT Support Experts

Univision Computers has been serving the Northwest US area since 1989, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It’s always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Our Distinctive Structure

Optimized for efficiency

Refined to meet your needs

TEAMS

Accounts have a dedicated team of 4-5 engineers

Team knows you and your IT infrastructure

A senior engineer is your Team Lead

Benefit: More than 1 person knows your account

Customer Account Manager (CAM)

Contact for new products, projects, & planning

Providing periodic business reviews

Responding to customer service requests

Responsible for business partner relationship

CAM & TAM collaborate

to ensure Quality Service & Support

Technical Account Manager (TAM)

Engineer dedicated to your organization

Knowing your IT Infrastructure

Primary escalation point

Assists with technical strategy & planning

Help Desk

Assistance is available for each client

Instant help is provided for level 1 problems

Built to get your tech issue resolved fast

Get you to someone on your team for emergencies

Trust

Why Choose Us?

Univision Computer’s Managed Service Plan is dedicated to the prevention of data loss and other business technology disasters before they happen.

Our around the clock maintenance is 24/7 access to remote and on-site server remediation services at a flat monthly rate.

And our Live Help Desk Support is fast, reliable and provided 24x7x365 for your business users.

We care about your business’s security and IT needs!

Contact us today to speak with an IT Specialist. A contact form is below. 

Trusted Expert Service

Over 29 Years of Support Northwest Business IT Needs

Around the Clock Maintenance and Support

Proactive Care

Your Best Friend in Technology

TESTIMONIALS

What People Are Saying

The above is a live feed of reviews our customers are giving us.

Culture Is Key

Truly a team effort

Happy employees = great customer service

We Let our employees shine

Want free thinkers

Don’t micromanage

Empower them to do what is right

Constantly Learning

IT is fast paced

Encourage

Employees must always be learning

Our Core Values

Univision Computers provides Information Technology services to clients primarily in Western Montana. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is still owned by the two founders. We are headquartered in a new 2 story office building in Missoula.

Team & Family First

is not just a buzzword at Univision. We have a very collaborative work environment where we all have each other’s backs, bounce ideas (and sometimes foam balls) off each other, and work on technical solutions together.

Trustworthy & Accountable

Taking care of the work assigned to you and following through with what you say earns you a lot of flexibility. Many employees have flexible work hours and work from home periodically. We have a very relaxed but fast paced work environment.

 

Get Stuff Done – Right (GSDR)

is our preferred variation on the classic pragmatic saying. We are all about efficiency, but not if it affects performance. Things can be done too quickly or simply. This is why we strive for getting stuff done, the right way.

Playing The Long Game

is key to support Univision’s continual growth. The ‘game’ is to make you have such a great experience with our services that you come back for more. We can’t do that by selling you more than you need, ‘over-selling’ is short minded.

We're Here To Help!

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Office

2925 Stockyard Rd. A
Missoula, MT 59808

Hours

M-F: 7:30am - 5:30pm
S-S: Closed

Call Us

1.800.597.6623