Is Your Current Computer Support
Causing You to Need One of These?

• Do they take forever to call you back and respond to your requests, especially when it’s urgent?
• Are you paying them good money to “keep things working,” but you’re still dealing with constant problems, slowness, and recurring issues?
• Are you worried they’re not truly backing up and securing your network (and you have no way to verify it)?
• Does your head hurt from having to deal with the hassles, interruptions, and uncertainty? 

Dear CEO, Office Manager, or Business Owner,

Since you’re a business that outsources your IT, you already know how quickly “small” issues turn into big ones: one slow server, one unstable Wi‑Fi network, one phishing click, one failed backup—and suddenly your entire team is stuck.

Are you tired of constant IT, phone, and computer issues that derail your day and frustrate your staff? Do you feel stuck with an unreliable IT provider who isn’t delivering the service you need—yet you’re unsure who else to trust without risking downtime, disruption, or being overcharged?

If that sounds familiar, I want to introduce you to a better way.

My name is Christopher Sumner, and I am an Owner at Univision Computers. We specialize in proactive IT support and services tailored to businesses like yours. Our friendly, knowledgeable team focuses on preventing problems, solving issues quickly when they do occur, and giving you the peace of mind that your technology is being managed responsibly.

You may not have heard of Univision before, but I think you’ll be glad you have by the time you finish this letter.

Why am I so confident?

Nearly every business executive I speak with tells me the same story: their current IT person—whether it’s a helpful friend or a so‑called “professional” company—is failing them in ways that quietly cost money every week.

As a result, they’re left dealing with recurring problems and serious concerns about:

• Network security and “unknown” vulnerabilities
• Ransomware and phishing attacks
• HIPAA compliance (where applicable) and audit readiness
• Downtime that kills productivity and customer response time
• Backups that may exist… but haven’t been proven to restore
• The risk of catastrophic data loss

Let’s be honest—this just isn’t acceptable.

Who This Is For (And Who It’s Not For)

This offer is designed for a very specific type of organization.

This is for you if…

• You have 10–100 computers (or are growing toward that range)
• You currently outsource IT and want a second opinion
• You want fast response, clear communication, and proactive prevention
• You want confidence that your security and backups are real—and verified
• You want technology to feel like a business tool again, not a daily headache

This is NOT for you if…

• You’re happy waiting days for callbacks and living with recurring issues
• You want the absolute cheapest option, even if it increases risk
• You’re not willing to address security gaps that could expose your company

If you’re in the first group, keep reading—because I’ve made this easy and risk-free.

Isn’t It Time to Finally Stop the IT Headaches?

If you’ve been burned by unreliable tech support in the past, you’re not alone. Many business owners I speak with are frustrated by poor service, persistent IT issues, and concerns about security and compliance. That’s why I want to make it easy for you to see the difference with Univision Computers—without pressure, and without risk.

Here’s Our Free Gift to You – A $497 Value

No-Cost, No-Obligation IT Systems Assessment

We’re offering a no-cost, no-obligation IT Systems Assessment. One of our senior technicians will visit your office to evaluate your:

• Network security (what’s protected, what’s exposed, and what’s missing)
• Backup systems (what’s being backed up, how often, and whether restore is possible)
• Overall IT health (performance, reliability, common failure points, and quick wins)

When we’re done, we’ll give you a report of findings that will not only reveal whether your data and network are properly backed up and secured, but also whether there is anything you need to do now to prevent a major network outage, data loss, a hacker attack, or another expensive, data-erasing disaster.

Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud computing solutions—without sacrificing security or reliability.

This is a risk-free opportunity to get a second opinion from a trusted expert—no strings, no sales pitch. And if everything looks great, we’ll tell you that too.

What To Do Next

Schedule your free assessment today:

• Call: 800-597-6623
• Email: ChristopherS@univisioncomputers.com
• Visit: univisioncomputers.com/aspirin

To make this simple: when you reach out, just say, “I’d like to schedule the free IT Systems Assessment.”

While you’re there, check out what other business owners are saying about us, and why we’re the #1 small business IT support firm in the Spokane Area. We have national clients and offices in many states, including Washington, Northern Idaho, Central Florida, and Montana.

The assessment takes just 60 minutes, but the peace of mind lasts much longer. I’ll follow up in a few days to see if you’d like to take advantage of this offer.

Looking forward to connecting,

P.S. This offer is completely free, with no pressure and no obligation. At the very least, you’ll walk away with valuable insight into your systems’ security, backup reliability, and performance—so you can make decisions with confidence.

How Does Your Current IT Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT company (or “computer guy”) is doing everything possible to secure your network and prevent expensive disasters?

If your technician does NOT score a “yes” on every point below, you could be paying for substandard support—and jeopardizing your data and your network’s security.

• Do they answer their phone LIVE and respond to emergencies promptly?
• Are they easy to reach and highly responsive (responding same day) for non-emergencies?
• Do they use a ticketing system and have clear response-time targets (SLAs)—and do you know what they are?
• Do they proactively monitor, patch, and update your network’s critical security settings daily? Weekly? At all? How do you know for sure?
• Do they provide a simple monthly/quarterly summary showing patch status, backup status, security events, and recommendations?
• Do they offer proof that they are backing up ALL your data, laptops, and devices?
• Do they perform and document regular test restores—so you know backups actually work?
• Do they protect backups from ransomware with offline/immutable backup options?
• Have they implemented multi-factor authentication (MFA) on email and admin accounts company-wide?
• Do they have modern endpoint security/EDR installed on every computer—and can they prove it’s active and updated?
• Have they proactively discussed cybersecurity with you and made specific recommendations to protect you from ransomware and phishing?
• Do they provide security awareness training (or phishing tests) for employees?
• Do they meet with you regularly (at least quarterly) to review what they’ve done, discuss upcoming needs, and recommend improvements—rather than waiting until something breaks?
• Do they maintain complete network documentation and an up-to-date inventory of devices, licenses, and warranties?
• Have they provided you with admin passwords/documentation—or do they hold the “keys to the kingdom”?
• If you ever change IT providers, will you retain ownership of all accounts/licenses and receive everything needed for a smooth transition?
• Do they provide detailed invoices that clearly explain what you are paying for?
• Do they explain things in plain English (not “geek speak”) and answer questions without making you feel dumb?
• Do they offer any guarantees on their services?
• Do they arrive on time and act professionally?
• Do you look forward to working with them—or do you cringe every time you have to make that call?