Why Patch Management Matters
Reduce cybersecurity risk
Prevent downtime
Save internal time and reduce fire drills
Many cyberattacks exploit known vulnerabilities that already have a fix available. Timely patching closes those doors.
Outdated systems create instability, app conflicts, and hardware driver problems that lead to avoidable tickets and outages.
Your team stays focused on operations—while we handle the patch cycles, the retries, and the documentation.
Our Patch Management Process
Patch Strategy & Policy
We start by defining a patch policy that matches your risk tolerance and operations:
- Maintenance windows aligned to your working hours
- Risk-based patching (critical security fixes get priority)
- Testing standards for high-impact systems
- Rollback planning for business-critical devices
Full Asset & Patch Visibility
You can’t patch what you can’t see. We establish and maintain:
- Device and OS inventory (servers, workstations, laptops)
- Third‑party application coverage (browsers, PDF readers, Java, etc.)
- Patch compliance baselines by department or location
Routine Patch Deployment
We deploy patches consistently across your environment:
- Windows and macOS updates
- Microsoft updates (including security and cumulative)
- Third‑party software updates where supported
- Coordinated server patch cycles to minimize disruption
Controlled Testing & Staged Rollouts
To prevent “patch Tuesday surprises,” we apply a staged approach:
- Pilot group testing first (subset of devices)
- Gradual deployment to the broader environment
- Post-deployment validation checks
Monitoring, Remediation & Retry Logic
Patching isn’t “set it and forget it.” We continuously monitor:
- Patch failures and missing updates
- Devices that are offline or non-compliant
- Reboots required and pending restarts
- Automatic reattempts and manual remediation when needed
Reporting & Documentation
We provide clear reporting on:
- Patch compliance by device and by site
- Critical vulnerabilities addressed
- Exceptions and compensating controls
- Monthly summaries and recommendations
Our Patch Management Service
What’s Included in Our Patch Management Service
- Patch policy creation and maintenance windows
- OS patching for endpoints and servers
- Third‑party patching (where supported)
- Staged deployment and reboot coordination
- Failure remediation and patch exceptions handling
- Patch compliance reporting and audit support
- Ongoing monitoring and continuous improvement
The Results You Should Expect
- Fewer urgent security risks from unpatched vulnerabilities
- More stable devices and fewer patch-related incidents
- Predictable maintenance windows (less disruption)
- Clear visibility into patch compliance and exceptions
- Documentation that supports audits and cyber insurance questionnaires
Patch Management & Updates FAQs
Do patches break systems?
They can—when unmanaged. We reduce risk through staged rollouts, maintenance windows, monitoring, and rollback planning for critical systems.
Will users be forced to reboot in the middle of work?
No. We coordinate restart policies and schedule reboots to minimize disruption while still meeting security requirements.
How quickly do you deploy critical security patches?
We prioritize critical and actively exploited vulnerabilities. The exact timing depends on your patch policy and environment, but our approach is risk-based and time-sensitive.
Do you patch third-party apps too?
Yes, where supported. Many real-world vulnerabilities come from common apps—not just the operating system.
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