Microsoft 365 Backup — Protect Exchange, OneDrive, SharePoint & Teams
Microsoft 365 is mission‑critical for email, files, and collaboration—but it’s not immune to data loss. Accidental deletions, ransomware, malicious insiders, sync errors, retention gaps, and legal/audit needs can all put your organization at risk. Our Microsoft 365 Backup service gives you independent, reliable backup and fast restore for Exchange Online, OneDrive for Business, SharePoint Online, and Microsoft Teams—managed end‑to‑end by our IT experts.
Why Microsoft 365 Backup Matters
Many organizations assume Microsoft automatically protects them from every data loss scenario. In reality, Microsoft 365 is designed for availability and platform resilience—not always for the granular recovery and long-term retention businesses often require.
With a dedicated Microsoft 365 backup solution, you can:
- Restore individual emails, mailboxes, files, folders, sites, and Teams data quickly
- Recover from ransomware encryption or mass deletion
- Keep independent copies for compliance, audits, and legal holds (policy‑dependent)
- Reduce downtime and business disruption
- Maintain control with predictable retention and restore workflows
What Our Microsoft 365 Backup Service Includes
1) Coverage for Core Microsoft 365 Workloads
We protect the data your teams rely on daily:
- Exchange Online Backup: mailboxes, emails, calendars, contacts
- OneDrive Backup: user files and folders, version history support (solution‑dependent)
- SharePoint Online Backup: sites, libraries, lists, permissions structures (where supported)
- Microsoft Teams Backup: Teams structure and related content (capabilities vary by platform)
2) Fast, Granular Restore Options
When an incident happens, we help you restore what you need—without over-restoring everything. Typical restores include:
- Single email or entire mailbox recovery
- File/folder restore to original or alternate location
- SharePoint site or library restore
- Point‑in‑time restore (subject to your retention configuration)
3) Ransomware & Deletion Recovery Readiness
We design your backups for real-world threats:
- Independent backup copies separate from Microsoft 365 live data
- Clear restore runbooks and response process
- Optional restore testing to validate recoverability
4) Retention Aligned to Your Business
We help define retention that matches your requirements (e.g., 1 year, 3 years, 7 years), considering:
- Regulatory needs (industry and region)
- Internal governance policies
- Storage and cost targets
5) Fully Managed Service (Optional Co‑Managed)
Choose the support model that fits your team:
- Fully Managed: we monitor, manage, and handle restores
- Co‑Managed: your IT team can perform restores while we administer and optimize the platform
6) Reporting, Monitoring & Audit Support
You get visibility into backup health and restore events with:
- Backup status monitoring and alerting
- Regular reports (monthly/quarterly)
- Restore logs and documentation for audits
Do I really need a Microsoft 365 backup if Microsoft already protects my data?
Microsoft 365 provides strong availability and built-in retention features, but many organizations still need independent backups for granular recovery, point-in-time restores, and protection against scenarios like ransomware, mass deletion, or misconfiguration.
What Microsoft 365 apps do you back up?
- Exchange Online (mailboxes, emails, calendars, contacts)
- OneDrive for Business (files/folders)
- SharePoint Online (sites, libraries, lists—where supported)
- Microsoft Teams (Teams structure and related content—capabilities vary by platform)
Final coverage depends on the backup platform selected and your licensing/requirements.
Can you restore a single email or file?
Yes. We support granular restores such as individual emails, folders, files, or entire mailboxes/libraries—depending on the workload and your configured retention.
How far back can you restore (retention period)?
Retention is configurable (commonly 1–7 years, or longer if required). We’ll align retention with your compliance needs, internal policies, and budget.
How fast can you recover my data?
Restore time depends on the amount of data and the type of restore (single item vs. full mailbox/site). During onboarding we define RPO/RTO targets and set expectations for typical restore scenarios.
Does this protect us from ransomware?
Backup is a key part of ransomware recovery. If ransomware encrypts or deletes data via synced clients or compromised accounts, backups can enable clean restores. We also recommend hardening access and running periodic restore tests.
Is Microsoft Teams chat backed up?
Teams backup capabilities vary by solution and Microsoft APIs. We’ll confirm what’s included (e.g., Teams structure, files stored in SharePoint/OneDrive, and other supported content) during assessment so there are no surprises.
Where is the backup data stored?
Storage location depends on the chosen backup platform and your compliance requirements (region/data residency). We’ll propose options that match your governance needs.
Can you back up only certain users (executives, legal, or departments)?
Yes. We can scope backups by all users or selected users/groups, depending on your requirements and platform capabilities.
What happens when an employee leaves—can we keep their data?
Yes. We can preserve and restore former employee mailboxes and files based on your retention policy and offboarding process, even after the account is deprovisioned (subject to configuration).
Is this a one-time project or an ongoing managed service?
Either. Many clients choose ongoing management for monitoring, reporting, and restore support. Co-managed options are also available if your internal IT team wants restore access.
How is pricing determined?
Most Microsoft 365 backup services are priced per user, per workload, and/or by storage/retention. We’ll provide a clear quote after confirming user count, workloads, and retention requirements.
Is there more Data Backup and Recovery Options?
Yes. Beyond Microsoft 365, we also protect endpoints, cloud servers, servers/VMs, file shares/NAS, databases, and offer offsite/immutable backups and disaster recovery options (needs-based).
Learn more on our Data Backup and Recovery.
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